About

About

Established in 1984, Brainboxes is one of the leading communication device developers and manufacturers in the World. With headquarters in Liverpool, UK, it has a team of highly qualified software and hardware designers, matched by a world-class in-house volume manufacturing facility and a global distribution chain. Substantial investments in R&D and manufacturing have gained us a reputation for products that are easy to use, highly configurable and extremely reliable. Our in-house manufacturing facility gives us an unparalleled level of flexibility and control to meet even the tightest deadlines.

Brainboxes' mission is to realise the fourth industrial revolution for companies, no matter what their size, using our long term track record of customer intimacy and industrial connectivity.

Over the years our advanced design and manufacturing techniques have won us awards, such as, the Manufacturing Institutes "Manufacturer of the Year Award 2007" and prestigious European Electronics Industry Awards, "Manufacturer of the Year 2005". Exceptional quality and reliability from Lean Six Sigma manufacturing processes have enabled Brainboxes to offer customers a lifetime warranty and free technical support for all serial products.

We Design

We Design

Brainboxes world class Research and Development department has considerable experience in both hardware and software design skills. Covering chip design to board layout, including firmware, device driver and application software engineering - we have proven expertise at all levels of product design. The R&D team comprises 40% of all Brainboxes employees, many with two degree level qualifications.

All Brainboxes products come with free technical support provided by the same people who design and test the products. Many years of customer feedback has been used to establish rigorous real world test cases used in the development and proving of every new product. Today's customers benefit from the hundreds of man years experience in the serial connectivity market that have gone in to the design of every product.

As many customers have discovered, to their delight, Brainboxes unique combination of in-house design and manufacture means that our team of engineers have the expertise required to deliver "custom design - perfect fit" products exactly as the application demands, often at a lower cost to an off the shelf product. 

You can use our best of breed products as the basis for your next custom design.

We Manufacture

We Manufacture

Brainboxes' production facility offers a highly flexible and responsive surface mount production line (SMT), capable of single and double sided assembly of all our own products.

Camera-guided precision placement of components in the 0402 size and upwards, with repeatability to ± 0.05mm, allows the Production Team confidently to handle all new product designs that flow from our Design team;  our manufacturing assembly line offers rapid changeovers between products, and combined placement rates up to 28,000 components per hour (cph).  

Well established Lean Six Sigma practices are an integral part of everyday working ensuring maximum machine utilisation and quality throughput every time. The whole facility is designed to respond effectively to customer orders of whatever size, from small requirements to large volume rollouts.

We Support

We Support

We pride ourselves on offering the industry's best technical support for free to our customers. The support offered is in depth and covers all products over a wide range of operating systems and applications. Our team can be contacted Monday-Friday between the hours 9am-5pm (BST), Current Time in the U.K - 14:14:

  • By Telephone - +44 (0)151 220 2500
  • By Email - by filling in the Support Form or at support@brainboxes.com
  • By Remote Desktop Connection - allows remote keyboard and mouse control by our support team as an aid to quickly solving user technical issues

Integrated as part of the development team, Technical Support Engineers develop Utility application software to support product development and small made-to-measure customer requirements.

*Lifetime technical support is available for customers who register their products.

Who We Are

Who we are

Luke Walsh – Managing Director

Luke took over from his father as managing director in 2015 and he continues to drive forward the company’s relentless focus on product quality and customer service.

“There is nothing better than talking with our customers, finding out their needs and delivering just what they want. Over the years we have satisfied a wide range of specific customer requirements all over the world, with every product manufactured right here in our Liverpool headquarters. This allows us to give you a perfect fit custom design.”

Eamonn Walsh - Technical Director

Eamonn founded Brainboxes in 1984. He makes good use of nearly 40 years electrical design experience as he continues to guide product development as the company's Technical Director.

 

Patricia Walsh - Financial Director

Patricia has worked closely with her husband Eamonn since they set up the business. Patricia holds CIMA (Chartered Institute of Management Accountants) further advanced accountancy qualifications.

Key Benefits / Quality Advantages

Our solutions give you simple, reliable communication and control of your equipment globally.

Our team delivers direct friendly expert support at every step of your project to give you exactly what you want.

  • Product Lifetime Warranty and Support
  • Latest Microsoft Windows Signed Drivers
  • Considerable Rollout Management Experience
  • EMC, CE and FCC Accreditations
  • Competitively Priced Products
  • ISO 9001:2015 Quality Management Standard
  • ISO 14001:2015 Environmental Standard
  • Lean Manufacturing and Six Sigma
  • Brainboxes RoHS Compliant Products
  • WEEE Directive Implemented

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Under one roof

Unique in-house expertise ensures unparalleled ability to deliver what you demand and deserve.

Solutions led

We work with you to find the perfect fit solutionthat maximises your productivity.

Built to last

Exceptional quality and reliability allows us to confidently offer lifetime support and warranty.

Constant innovation

With over 30 years technical experience you cantrust us to provide the technologies you need.