About

About

Established in 1984, Brainboxes is one of the leading serial communication device developers and manufacturers in the World. With headquarters in Liverpool, UK, it has a team of highly qualified software and hardware designers, matched by a world-class in-house volume manufacturing facility and a global distribution chain. Substantial investments in R&D and manufacturing have gained us a reputation for products that are easy to use, highly configurable and extremely reliable. Our in-house manufacturing facility gives us an unparalleled level of flexibility and control to meet even the tightest deadlines.

Brainboxes mission is to provide innovative data communication products to ensure customers can "Connect, Configure and Control" their serial devices. Using advanced design and manufacturing techniques we won the Manufacturing Institutes "Manufacturer of the Year Award 2007" and prestigious European Electronics Industry Awards, "Manufacturer of the Year 2005". Exceptional quality and reliability from Lean Six Sigma manufacturing processes have enabled Brainboxes to offer customers a lifetime warranty and free technical support for all serial products.

We Design

We Design

Brainboxes world class Research and Development department has considerable experience in both hardware and software design skills. Covering chip design to board layout, including firmware, device driver and application software engineering - we have proven expertise at all levels of product design. The R&D team comprises 40% of all Brainboxes employees, many with two degree level qualifications.

All Brainboxes products come with free technical support provided by the same people who design and test the products. Many years of customer feedback has been used to establish rigorous real world test cases used in the development and proving of every new product. Today's customers benefit from the hundreds of man years experience in the serial connectivity market that have gone in to the design of every product.

As many customers have discovered, to their delight, Brainboxes unique combination of in-house design and manufacture means that our team of engineers have the expertise required to deliver "custom design - perfect fit" products exactly as the application demands, often at a lower cost to an off the shelf product. 

You can use our best of breed products as the basis for your next custom design.

We Manufacture

We Manufacture

Brainboxes' production facility offers a highly flexible and responsive surface mount production line (SMT), capable of single and double sided assembly of all our own products.

Camera-guided precision placement of components in the 0402 size and upwards, with repeatability to ± 0.05mm, allows the Production Team confidently to handle all new product designs that flow from our Design team;  our manufacturing assembly line offers rapid changeovers between products, and combined placement rates up to 28,000 components per hour (cph).  

Well established Lean Six Sigma practices are an integral part of everyday working ensuring maximum machine utilisation and quality throughput every time. The whole facility is designed to respond effectively to customer orders of whatever size, from small requirements to large volume rollouts.

We Support

We Support

We pride ourselves on offering the industry's best technical support for free to our customers. The support offered is in depth and covers all products over a wide range of operating systems and applications. Our team can be contacted Monday-Friday between the hours 9am-5pm (BST), Current Time in the U.K - 16:15:

  • By Telephone - +44 (0)151 220 2500
  • By Email - by filling in the Support Form or at support@brainboxes.com
  • By Remote Desktop Connection - allows remote keyboard and mouse control by our support team as an aid to quickly solving user technical issues

Integrated as part of the development team, Technical Support Engineers develop Utility application software to support product development and small made-to-measure customer requirements.

*Lifetime technical support is available for customers who register their products.

Who We Are

Who we are

Eamonn Walsh - Chairman and Managing Director

Eamonn has over 30 years experience of in/out communications products for computers. He graduated from Liverpool University with a degree in Physics and a Masters in Electronics Engineering and Electronics. Eamonn founded Brainboxes in 1984. He has guided the product strategy, working closely with the sales and marketing team. Visiting customers and sharing the company roadmap has resulted in the development of many excellent new products.

Patricia Walsh - Financial Director

Pat is a Science graduate from the University of Liverpool and has supported and worked closely with her husband Eamonn as they set up the Company in 1984. She is responsible for all the accounts functions including the successful implementation of major improvements to Brainboxes corporate software in 2000. She holds CIMA (Chartered Institute of Management Accountants) further advanced accountancy qualifications.

Owen Scullion - Sales Manager

Owen joined the Brainboxes sales team in 2000 and took on the role of Sales Manager late in 2001. Formerly a senior manager with Kodak, as well as successfully running his own company for many years, he has been instrumental in the negotiation of contracts with large corporate clients for Brainboxes.

Key Benefits / Quality Advantages

Key Benefits / Quality AdvantagesAdvantages
  • Product Lifetime Warranty and Support
  • World's First Microsoft Windows 7 Drivers
  • Microsoft Signed Drivers
  • Considerable Rollout Management Experience
  • EMC, CE and FCC Accreditations
  • Competitively Priced Products
  • ISO 9001:2000 Quality Management Standard
  • ISO 14001: Environmental Standard
  • Lean Manufacturing and Six Sigma
  • Brainboxes RoHS Compliant Products
  • WEEE Directive Implemented

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