http://www.brainboxes.com/files/pages/support/Connect Configure & Control-graphic.png

For over 35 years, Brainboxes have developed, manufactured and supported our own core technologies to ensure you can Connect, Configure & Control your serial, I/O and industrial devices. Our mission is to provide exceptional quality and reliability to build and nurture long-term relationships with our customers.


Our customers are at the forefront of our business; simply put we do what we do because of you.

 

We’re proud to be world leaders in developing serial & remote I/O technology.

 

We’re proud to supply solutions that have helped detect black holes, control telescopes in the Atacama Desert, monitor Cern's Large Hadron Collider & monitor & control production lines around the globe.

 

And we’re proud of our commitment to you.

 

 

 

For all of our Industrial products, we promise:

 

 

continued general supply until at least 2030

 

 

commitment to unchanged parts on request

for up to 10 years*

 

 

 


 

 

Our Embedded products are by definition built into your system; the last thing you need is a product that changes with little to no notice.

 

 

Our Embedded assurance to you means:

 

 

stable availability until at least 2030

 

supply of unchanged parts on request for up to 10 years*

 

 

 

That means no relocated LEDs or physical interfaces, no chip changes, no revisions to the circuit board: just guaranteed long-term compatibility with your system.

 



 

 

Rather than costly bespoke designs, our Commercial Off the Shelf products are packaged solutions which are adapted to satisfy the needs of your system. We understand Product Lifecycle Management; once your system is validated or certified, any changes can significantly increase whole life costs.

 

 

To protect you against obsolescence & mitigate extreme costs, we offer:

 

 


 continued availability until at least 2030

 


 fixed products frozen for up to 10 years*

 

 

 

http://www.brainboxes.com/files/pages/support/technical-support-graphic.png

Our team of highly qualified software and hardware engineers can help with every aspect of your project; from getting you up and running to customising our product to suit your application. We pride ourselves on offering the industry's best technical support to our customers - completely free of charge.

 

 Free lifetime warranty

 

Free technical support for the lifetime of our products**

 

Live technical support – by phone, website live chat or remote desktop connection***

 

 

 

 

 

 

 

 

 

*     Unchanged parts/products on request – subject to approval. Fixed/ frozen COTS products by agreement CONTACT sales@brainboxes.com

 

**    Free lifetime technical support available to customers who register their products on our website LIFETIME GUARANTEE

 

***   Live support available Monday to Friday between 9am - 5pm (BST) LIVE SUPPORT